Return & Exchange Policy

At Daastan Clothing, your satisfaction is our top priority. We aim to provide premium quality women’s wear with a smooth and hassle-free shopping experience. If something isn’t quite right, we’re here to help!

✔ Eligibility for Return & Exchange

• Returns and exchanges are accepted within 7 days of receiving your order.

• The product must be:

  • Unused and unworn

  • In its original packaging

  • With tags attached

  • Free from stains, perfume, or damage

✔ Items Not Eligible for Return/Exchange

• Sale, discounted, or clearance items

• Customized or altered outfits

• Accessories and undergarments

• Items purchased during special offer campaigns

✔ Exchange Process

1. Contact us via WhatsApp or Instagram DM with your order number and reason for exchange.

2. Our team will confirm availability of the desired size/design.

3. Courier charges for exchange will be borne by the customer.

4. Once the item is received and inspected, we will dispatch your exchange item.

✔ Return & Refund Policy

• We currently offer store credit only (no cash refunds).

• Store credit will be issued after the returned item is inspected and approved.

• Store credit can be used on any future purchase from Daastan Clothing.

✔ Wrong or Defective Item

If you receive an incorrect or defective product, kindly inform us within 48 hours with unboxing pictures/videos.
We will arrange a free replacement after verification.

✔ Delivery Charges

• Delivery charges are non-refundable.

• For exchanges, both return and resend courier charges are paid by the customer unless the item received is incorrect.

✔ Contact Us

For any help, feel free to reach out:
📞 WhatsApp: +92 326 0838791
🛍 Customer Support Hours: 10 AM – 8 PM